xfinity

A culture of integrity and respect has been at the heart of our wonderful company since it was founded by my father, Ralph, in 1963. Sixty years later, those core values are as strong as ever.

-Brian L. Roberts • Chairman & CEO Comcast Corporation

Matthew A. Crace

Customer-Centric Creative

Matthew A. Crace

I am a values-driven professional with an entrepreneurial spirit eager to pivot into the Retail Service Associate position with Xfinity. With a strong alignment in core values, such as integrity, respect, and giving back. I am excited about the opportunity to return to a team-spirited environment, where I am valued, and my educational pursuits are rewarded.

My career spans over fifteen years of executive-level customer care within Bank of America’s corporate flight department, where I contributed significantly by serving on the safety board and spearheading the first implementation of the “Your Safety Matters” manual and website. This experience has provided me with a solid foundation in communication, attention to detail, and the ability to convey critical information effectively.

In addition, my background in real estate multimedia, business development, and being an active listener, combined with my pursuit of technological trends, equips me with the diverse skills necessary to create a rapport and share knowledge with Xfinity customers. I am confident that my unique blend of experiences will enable me to contribute meaningfully to the leading communications brand.

CUSTOMER SUCCESS

20 Years Experience
15 Years Executive Level

Technologically Savvy

Educationally Eager
Resilient

Integrity

Leave It Better Than I Found It
Do It Right The First Time

RESUME

THE DRIVE

  • Conveniently Located
  • 2022 Honda Civic
  • FL Safe Driver’s License • Clean Driving Record
  • Readily Available To Pass Stringent FAA/K-12 Background and Drug Screens.

Thank You

With fifteen years of executive-level, customer-centric support in a Fortune 500 corporate flight department and twelve years of business development experience in the real estate photography sector, I bring a unique blend of expertise and dedication. My strengths lie in active listening, meticulous organization, and attention to detail. Guided by core values of integrity, empathy, and discerning communication skills, I consistently deliver exceptional service and build lasting relationships.

I look forward to embracing challenges and pursuing the necessary educational materials to overcome my shortcomings. My goal with securing the Retail service Associate with Xfinity is not only to return to a team environment, but also to focus on building a long-term relationship that will be mutually rewarding to each of us and our community for years to come.

Thank you for the opportunity!

Warmest regards,

Matthew A. Crace

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