welton pool and spa

Design by Matthew Crace • Build by TMC Phoenix

 …we believe in fostering a community centered around well-being and relaxation.

Thank you for choosing Welton Pool and Spa, where passion meets excellence, and your satisfaction is our top priority.
Dive into relaxation with us today, and LIVE LIFE WELL!

-Welton

Matthew A. Crace

Customer-Centric Creative

Matthew A. Crace

I was excited to discover that Indeed suggested I am a perfectly matched candidate for the Sales Associate • Receptionist • Customer Service position.

With a strong alignment to shared core values and vision, I am eager to pivot my career towards the Sales Associate, Receptionist, and Customer Service position. I bring a robust background in technology, creativity, and customer support, which I aim to leverage to deliver exceptional service and drive success with Welton Pools and Spa.

  • Answering phones and scheduling service calls.
    Professional phone etiquette, speaking with a warm welcoming tone and smile.
  • Greeting customer, and once trained properly, describing and teaching customers about our products.
    15 years of executive level customer support within Bank of America corporate flight department. Educationally eager to pursue product knowledge to best represent Welton Pool and Spa and the informed consumer.
  • Swiftly Contacting leads for new spas and swim spas
    CRM knowledge and will leverage collected data to contact potential clients.
  • Using creative ways to market and communicate with customers.
    Adaptable, tech-savvy, and creative at pursuing the numerous outlets available.
  • Learning proper water care techniques and doing water testing for customers.
    Pool owner -Salt Water, Two time spa owner: Sundance 880 AspenDimension One Meridian
  • Marketing on social media and other outlets.
    Extensive knowledge promoting real estate multimedia.
  • Keeping a clean, well-kept store, involving light cleaning and dusting
    Self-driven, unsolicited, ownership, work ethic.

Cubicasa Floor Plan

Being extremely knowledgeable on measurement, layout design, and mechanically inclined will benefit the customer who is without a clear vision.

PRODUCTION

POOL | HARDSCAPE | LANDSCAPE

Designed myself, with the deepest part of the pool at 5′ 6″ in the center and both ends at 3′ 6″.
Umbrellas mounted to concrete piers I poured before pavers were laid.
I installed the walkway pavers at the pump and beyond past the storage building.
Purchased and installed all the landscape lighting.
Selected all the landscaping that was installed by the company.

Dimension Meridian Spa, Purchased New and personally cared for over two years.

LOFTED STORAGE

Embrace each project with determination and not afraid of getting dirty.

SUNDANCE 880 ASPEN

Purchased New and personally cared for over five years.

With a background in executive-level customer support and real estate multimedia, combined with construction knowledge, as well as strong listening and communication skills, I am well-equipped to adapt and thrive in customer-centric roles. Whether working autonomously or as part of a team, I bring an ownership mentality, ensuring that I represent customers, vendors, and Welton Pool and Spa associates with the highest levels of professionalism and integrity.

I am excited about the opportunity to join the industries’ community leader with shared core values and vision. Pivoting from real estate multimedia, I will bring that knowledge of home improvement and value to the Sales Associate position.

I am conveniently located here in St. Augustine and have reliable transportation. Furthermore, I am also readily available to pass the most stringent FAA -K12 background and drug screenings.

Thank you for considering my application!

Warmest Regards,

Matthew A. Crace

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