HALO

Matthew A. Crace

Customer-Centric Creative

I was excited to discover that LinkedIn suggested I am a perfectly matched candidate for the Guest Ambassador position.

  • Check in, answering customer’s questions, and providing information on procedures and wait times: 35%
    15 Years of Executive Level Customer Care with Bank of America Corporate Flight Department.
  • Creating a welcoming experience by authentically greeting customers and maintaining exceptional customer service: 25%
    Shared values of highest levels of professionalism, integrity, and welcoming interactions.
  • Promoting and educating on services offered, tailoring messaging to non-medical patients: 20%
    Educationally eager to learn and offer services provided.
  • Directing guests throughout the center while maintaining registration flows: 10%
    Sensitive to time management while providing exceptional customer service.
  • Maintaining clean and orderly waiting areas and completing general cleaning duties: 5%
    Thorough cleanliness of work and patient areas.
  • Stocking water coolers, offering refreshments, and encouraging satisfied patients to post reviews: 5%
    Unsolicited work ethic, ensuring supplies are always stocked and meticulously organized.

SOFTWARE PROFICIENCIES

  • KEYWORD
  • META
  • EXIF
  • IPTC
  • XMP
  • CSS
  • HTML
  • SPELLING
  • GRAMMAR
  • STRUCTURE
  • FTP
  • SFTP
  • BLOG
  • PORTFOLIO
  • WEBSITE
  • SEO
CUBICASA

matthewcraceDownload

My diverse background that also includes growing up in my father’s Orthotics and Prosthetics business, listening, and communication skills have equipped me to adapt and thrive in customer-centric roles.
Whether working autonomously or as part of a team, I bring an ownership mentality, ensuring that I represent the customers, vendors, and Halo Precision Diagnostics associates with the highest levels of professionalism and integrity.

I am excited about the opportunity of joining a nationwide leader with shared core values. My customer service skills at the executive level, real estate photography business development, and dedication are a perfect match for this role’s requirements.

Thank you for considering my application!

Warmest Regards,
Matthew A. Crace
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